Shipping policy

Thank you for shopping with ASM Collections. We are committed to delivering your orders safely and on time. Please read our shipping policy below to understand how we process and deliver orders.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a shipping confirmation message with tracking details.

Shipping Time

Delivery timelines depend on your location:

  • Andhra Pradesh & Telangana: 2–4 business days

  • Other locations in India: 4–7 business days

Please note that delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.

  • Occasionally, ASM Collections may offer free shipping promotions on selected orders or during special offers.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email so you can monitor your delivery status.

Delivery Issues

If you face any issues such as:

  • Delayed delivery

  • Incorrect delivery status

  • Missing package

Please contact our support team and we will assist you as soon as possible.

Incorrect Address

Customers are responsible for providing the correct shipping address. ASM Collections will not be responsible for delivery issues caused by incorrect or incomplete address details.

Contact Us

For any shipping-related queries, please contact us:

Gold: +91 72073 42571

Clothing: +91 76759 58800


Email: asm1gramgold@gmail.com

Address:
Chilakalapudi Center
Machilipatnam
Andhra Pradesh – 521001